Got a question, a report, or a request? Send it in the form below and we’ll respond as fast as we can. If you’d rather email, use the address listed here, include your device model, and tell us what you tried before you messaged us.
Email us
Use this for support or safety reports. Please write a subject line that matches your issue, and if you’re reporting a broken link, paste the URL you clicked.
Email: support@relaxmodapk[dot]com
Before you send a message
Please include these details the first time.
It saves days of back and forth, because we can reproduce your situation faster when we have the exact Android version, file name, and the point where it fails.
Helpful details to include
- Device model (for example, “Samsung A54”)
- Android version (for example, “Android 13”)
- App or game name
- Download link you used (if you have it)
- Error message text, if any
- Screenshot, if it’s easy for you
What slows replies
Short messages with no context often cause delays.
If you only write “it doesn’t work,” we still need the file name and your install steps to confirm whether it’s a device issue, a permissions issue, or a corrupted download.
Community guidelines for contacting us
We want your report to be clear and fair. Keep it respectful, don’t share private info in the message, and only submit legitimate safety concerns or support needs.
Please don’t
Don’t send passwords, ID codes, or personal documents. If your message includes sensitive data, we’ll ask you to resend with the safe details only.
Response times you can expect
Most replies land within one business day. If your message needs deeper checking, you might hear back in two to three business days, especially when we need to verify versions or compare device behavior.
During high volume
Some weeks get heavier due to releases and updates. When that happens, we still read every note, but the order may shift based on safety reports first, then broken links, then general support.
FAQ (quick answers)
Can I request a specific APK or game?
Yes. Send the exact name and the version you want, and include your Android version so we can confirm compatibility.
What if I think a file is unsafe?
Report it right away. Paste the file name and the warning you saw, then we’ll review and tell you whether you should stop using it.
Do you help with installation errors?
Absolutely. Write the error message you see and what steps you took, like enabling unknown sources or installing from the downloads folder.
Why do you ask for my device model and Android version?
Because behavior changes by device and Android security rules. With that info, we can suggest the correct permissions, the right install method, and the safer download path.